About the job

We are a top international provider of professional event technology services, and stands on a 75-year record of success and growth. We strive to deliver flawless execution with a hospitality approach, for all event technology services. Our mission is to turn ordinary meetings into extraordinary events.

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Technical Specialist Position Overview

Responsible for the set up and operation of small to large-scale audiovisual systems with a focus on audio, video, computer, lighting, or rigging for live events while ensuring the utmost in client satisfaction.

Key Job Responsibilities

Equipment Operation
Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.

Customer Service
Provides excellent service and strives to exceed the expectations and needs of internal and external customers. Maintains a positive relationship with all clients through effective communication. Provides estimation of labor costs. Understands and fosters the hotel/client relationship.

Training/Staff Development
Creates an atmosphere that fosters the development of technical and leadership skills in other employees. Coordinates on-the-job training for technicians and lead technicians to develop technical skills in specialty areas.

Event Supervision
Performs advanced work with Project Managers. Supervises and directs other technicians during an event.

Equipment Maintenance
Assists team with proper security, storage, transportation, and maintenance of equipment. Performs inventory and forecasting of equipment needs.

Required Skills:

* High School Diploma is required. Bachelor’s Degree is preferred.
* 3+ years of field experience in specialty area is preferred.
* 3+ years of customer service or hospitality experience is preferred.
* Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
* Experience with project management of multiple tasks/initiatives.
* Ability to lead without authority.
* Strong customer, client and coworker interface experience and abilities.
* A valid driver’s license and clean driving record is required for team members in positions that may operate Company vehicles.

Required Experience:

Technical Qualifications

Working knowledge of the following equipment and proficiency with equipment in one specialty is required:

Audio Video Lighting Computers Rigging
House Sound
Wireless Microphones
8+
Power Speakers
Press Box
Push to Talk Systems
Audio Processing – EQ, Compression
Signal Flow
Interpret National
Riders
Analog and Digital mixers
Advanced Grounding
Schemes
Theatrical Rigging & CAD (Audio Plot Layout
& Design)
Flown Audio Systems – line arrays, trapezoidal systems
Digital Audio Recording Press-Multi Audio Feed NLE Audio Systems Value Lines & Meeting
Room LCD
Digital video playback/record systems
Set up broadcast cameras
Event Projectors Signal Flow Stacking Multiple
Projectors
Multi-Screen Switch ng Camera Switching Directs Multi-Cam Shoot Cad Design (Video
Layout)
Video grounding systems HD System Setup Theatrical Rigging
practices (Flying
Projectors & Screens) Advanced Electrical – Tie-
ins, Distros, 3 Phase
Power
Digital Scalers Video Mapping Webcasting Up lighting GELS/GOBOS Podium Lighting Kits Basic Focus
Follow Spot Operator
Hang & Focus Truss
Instruments
Special Lighting (LEDs, Balloon Lights)
Signal Flow
Program & Operate Intelligent Lighting Systems
Basic Lighting Design
(CAD)
Advanced Electrical
(Tie-ins, Distros, 3
Phase Power)
Interpret National
Riders

Knowledge of

Theatrical Rigging Display Interface USB Switching Loading Apps/Drives Basic MS Office
(Excel/Word/PP)
IP Addressing knowledge
IP Address Set Up in Windows OS/Network Printers
Knowledge of DHCP/Static
Addressing
Switches/Hubs/WAPS Basic Networking Skills:
Printers, HSIA (Routers),
Wireless Networking/ Troubleshooting
Bandwidth knowledge and limitations
Graphics Generation
Advanced Networking Knowledge (Creation/Setup/ Configuration)
Knowledge of Network Subnets, VLANS, IP Routing Ground Supported Equipment (Standing Truss Sections)
Banners and Signs
Genie Lift
Certification
Uses of airwall hangers
Dead hang points
(Non-Truss Motor)
Ground Rigger (in two-man job)
Chain Hoists
Advanced Work (Load Limits/CAD/ Power)

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Additional Information

Team members will be in contact with high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may work in multiple hotel locations. Working times include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines (hair length, facial hair and attire) as defined by PSAV based on an individual hotel or a representation of hotels in that city or area.

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