Application Engineer II

• Extremely high degree of creativity
• Progressing knowledge of the business implications of technical approaches,d
  irection and solutions
• Ability to innovate in highly complex technical areas
• Ability to achieve results, project planning and coordination skills
• Superior communication skills
• Success in subordinate positions
• Emerging analytical and design ability

  A Strategic Technical Project Engineer will be responsible for providing technical design, implementation and review, engineering, administration, analysis, trending, integration and reporting of all supported configurations. Primary duties will include high-level administration of hardware and software in a multi-platform environment, technical documentation, project management, engineering, issue resolution, and technical presentations to provide an integrated viable product to meet a strategic need. Specific responsibilities include installation of software and data products on various hardware platforms, operating system installation and customization where applicable, troubleshoot, coordinate, assist in recovery from component failures of supported systems.

  The qualified candidate will be relied upon to make good decisions and help mentor personnel in junior positions and provide second tier support for client or endpoint technologies in the field.

  Requires progressing knowledge of supported operating systems, utilities, vendor products, applicable scripting languages, diagnostic techniques, database management systems, applicable communications protocols, applicable hardware configurations, use of statistical and analytical tools for system monitoring and evaluation.

MAJOR RESPONSIBILITIES

Specific Responsibilities:

• Provide second tier support for enterprise and end-user computing technologies in the field
• Assist in the certification and design of new platform technologies
• Provide technical assistance and responsibility for the installation and certification of all supporting software and hardware in a lab environment in order to ensure a sound deployment basis for production implementations.
• Participate in the creation of business continuity solutions and assists in developing plans for disaster recovery.
• Assists with the education, training and mentoring of personnel in technology areas.
• Can be asked to provide support assistance outside normal business hours on production-related incidences as situations warrant.

Qualifications

Qualifications

• Knowledge of programming languages (T-SQL, SQL, UNIX Scripting, etc.)
• Ability to conduct research into software related issues
• Understands relational database, client server concepts, and software development life cycle methodology
• Ability to work collaboratively, positively handle conflict, and work in a fast paced environment
• Ability to troubleshoot software
• Display detail-oriented approach to work
• Physical, mental, and sensory abilities to use a telephone, calculator, computer video terminals, keyboards, and software applications
• Ability to work overtime and travel occasionally
• Must have 3+ years of experience in deploying technically complex infrastructure computing solutions across platforms and components.
• Solid understanding and experience with end-user computing and technologies and practical implementation of those fundamentals in a large-scale production environment.
• Broad background in end-user computing technology – also including but not limited to:
  
  • Experience in Data Ingestion Tools such as Spark Streaming, Kafka, Flume and Pig
  • Experience working in Scala or Java and Python
  • Nice to have Spark MLib, R, Panda, NumPy, SciPy libraries.
  • Experienced in Big Data Hadoop esp. Cloudera with at least one full life cycle project
  • Recent hands-on experience with Java background
  • Mobile operating systems (Apple iOS, Android, Windows PhoneRugged, Chrome OS, & Tizen)
  • Client operating systems (Apple OS X & Win XP/7/8/8.1/10)
  • Server operating systems (Unix AIX, Oracle, DB2, Linux & Microsoft 2008/2012)
  • Database (Microsoft SQL, Teradata BTEQ, MYSQL,SQL, SCOUT)
  • Network (LANWLANVPN)
  • Virtualization (VMWare & Citrix)
  • Identity & Federation (PING, SAML, PKI, RSA & Active Directory)
  • Strong knowledge or equivalent experience with end-user computing management solutions such as AirWatch, JAMF, MaaS360, Apple Configurator & Apple Profile Manager. Preferably in a large or similar enterprise environment.
  • Working knowledge and experience with AppleScript or PowerShell.
• Previous application development, coding, debugging, testing and delivery into a production environment are highly desirable.
• Knowledge or equivalent 3+ years of experience with network fundamentals and performance principles. Including a firm understanding of TCPIP protocols, Network security (Firewall, VPN & ACLs) and Network analysis (Sniffer, Wireshark, etc.) are highly desirable.
• Demonstrated written and verbal communication skills and the ability to work collaboratively are essential.
• Proven track record of project delivery results.

EXPERIENCE

• 3+ years of relevant work experience

EDUCATION

• College graduate required
• Master’s degree preferred

SPECIAL QUALIFICATIONS

• Required experience: Proficient with DM Express or DataStage ETL tool
• Applied knowledge of data-warehouse design and implementation concepts
• Knowledge of: Erwin, Visio, Power Designer, SQL Server, Teradata or other database; or
  other ETL tool