Manager, Creative Services

This senior level position is a mix of project management, client consultation, print vendor integration strategy, and hands-on creative manipulation to support the automated marketing asset customization process.

Job Tasks:

• You will work with clients to analyze and develop strategies for creative customization and print production
• Work with team and clients to define timelines and deadlines
• Develop strategies for creative organization within our platform
• Manage tasks to meet the defined timelines
• You’ll mentor 2-3 direct reports and manage their workload
• Develop automated customization scripts
• Provide advanced tagging and scripting training both internal and to clients, and train external creative resources on the process
• You will handle the creative preparation process
• Utilize your familiarity with the structure of marketing
• Oversee order integration with print and other vendors
• Work with project management to schedule creative deployment
• Provide portal administrative training
• Keep project managers informed of progress and any issues in a timely manner.
• Own the end to end quality of creative deployment and print/production fulfillment
• Manage print vendor relations and initiate quarterly business reviews
• Assistance with portal documentation
• Provide suggestions on improvements to the portal deployment and improvement process

Required Skills

• Professional attitude with client-facing experience
• Project management experience and strong organizational skills
• Experience serving as print/creative team leader, preferably with managerial responsibility
• Ability to pick up technical applications and concepts quickly.
• Experience in manipulating marketing pieces such as postcards, flyers and web banner ads
• Well organized with the ability to track and follow-up on a large number of simultaneous projects among multiple clients.
• Strong understanding of creating compatible output for the print industry including an understanding of compatible graphical formats for various output targets (print vs. web)
• Ability to analyze marketing pieces supplied by our clients for accuracy in resolution, color space, font usage and layout.
• Basic knowledge of InDesign, Illustrator, Photoshop, Quark, and HTML.
• Experience in editing HTML email templates.
• Ability to communicate and collaborate effectively
• Some experience with scripting languages such as JavaScript, Velocity or Excel macros
• Some travel required.
• LI-CM1

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled