Video Conferencing Engineer/ Bridge Operator

AV-Services Inc., a leading AV company with multiple fortune 100 contracts within the financial, pharmaceutical and computing industry, seeks a Video Bridging Technician for onsite support at a central NYC location. Must have great customer service with emphasis supporting the corporate work sector, with comprehensive audio video skills. Ideal candidate would have Associates level college degree in a technology related field and/or minimum 2 years of previous employment with AV support responsibilities in the AV industry.

Our corporation is looking for an individual who possesses a full understanding of all areas of the A/V field including but not limited to:

• Well rounded audio and video background/knowledge
• Provide bridge operation and remote event management for high profile video meetings Working knowledge of Cisco AV technologies
• Industry standard certification (TMS, Codian MCU, Codian ISDN GW, Cisco VCS-c,-e)
• Working knowledge and some experience in configuring and troubleshooting Cisco Endpoints
• Strong IP knowledge
• Act as a subject matter expert in video and collaboration technology and solutions

In addition:

• Have excellent interpersonal skills, accuracy and attention to detail
• Primary Support to bridges operations for not only daily VC connections but also global production events and town halls
• Primary contact for the day to day operations and monitoring of the video infrastructure including MCU’s and software related to connectivity of multipoint calls
• Participate in an on-call rotation to provide after-hours emergency support (subject to Ad Hoc/Out of Hours Fees.)
• Ability to work with an onsite AV team on a daily basis

Requirements:

All of the below may be performed and reviewed prior to possible employment.

• Criminal background checks
• Drug screening
• Clean driving record with reliable transportation

Benefits include employee stock ownership plan (ESOP), competitive and comprehensive health insurance, dental program and 401k plan, and full paid vacation.

For more information about AV-Services Inc: www.avservices.net

Job Type: Full-time

Required experience:

• TMS: 1 year
• video conferencing: 2 years
• Codian: 1 year