Manage a department responsible for sourcing, data conversion, and indexing and vendor management.
Identify and define the required skills / competencies needed to support the organization’s goals and long-term plan (skills, skill levels, and staffing size).
Ensure the roles within Production are filled by individuals with requisite experience.
Ensure we retain and hire staff exhibiting ASP’s values and a strong customer and team-orientation, capable of working in a fast-paced environment, committed to quality, and able to multi-task.
Ensure the department’s performance management plan is executed fairly. The consistent use of rewards, training, and constructive feedback support the overall strategy of strengthening the team’s contribution to ASP’s success.
Possess a continuous-quality orientation with the follow-through to complete prioritized and scheduled reviews of department processes, protocols, tools, tasks, and standards to evaluate efficacy and customer outcomes.
Demonstrably efficient production processes, knowledge of and ability to leverage new tools/technologies and 3rd party resources to manage costs without compromising quality.
Vendor management that ensures high-quality with low-overhead for ASP. Workflows within Production that provide ASP with a clear competitive advantage in the marketplace.
Support efficient, agile decision making via an understanding of ASP’s decision allocations at all levels (who needs to be involved in what way in which decisions. Support the identification and the use of critical metrics to enable the department to effectively.
Implement structures to support the distribution of information to staff and stakeholders. This includes evaluating existing communication methods and assumptions (e.g., use of meetings, skype, face-to-face).
This position requires a Bachelor’s or Master’s (preferred) degree in related field with 5 years of experience in a senior leadership capacity content management operations supporting a library or publishing company. Qualified candidates will be successful and the following competencies: Staff Management & Development, Self-management / accountability, Esprit de corps / Teamwork, Project management, Process management, Communication skills, Digital Content Processing Standards and Industry tools, Technical skills: knowledge of content standards and tools, Metadata standards & management, Financial Management / Stewardship, Customer focus, Tenacity, Flexibility and Creativity.
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